131 Oak Street Westerly, RI 02891    Phone: (401) 596-5602

To whom it may concern:
I am writing today to express my gratitude and thanks to Progressive Insurance for the wonderful service I received after my Christmas Eve accident. I was hit in a parking lot on December 24th by another progressive customer who backed out of a parking space.

Within one hour of my report to the company, I was called by Emily in Rhode Island who inquired about my well-being and who explained the procedure.

After the holidays, she contacted me and informed me that after reviewing all reports, I would be fully taken care of with no deductible and an Enterprise car would be provided to me at no charge.

I selected your auto body in Westerly and was so happy I did. Barney Caddick owner of Sal’s Auto Body is indeed an asset and a fine partner to your company. He treated me so well and the work was superbly done!

The Westerly Enterprise Rental agents were courteous and very accommodating to me.

It was a pleasure under the circumstances to have these services in place and certainly speaks highly of Progressive.
I sincerely hope that you will continue to work with Barney Caddick and the Enterprise Rental Company.

thank you so very much for all the wonderful work you did on our Corolla. I had no idea you detailed the entire inside. I hated to take it out for fear of getting it dirty. You along with your great crew get an A+ for all you did. We would recommend you and your guys to anyone. You are the best!

Dear Barney,
Thank you so much for the beautiful job you did on my car. No wonder they call you the “miracle” worker.

Dear Barney Caddick and all your staff,
Even though I thanked you a bunch of times @ the shop, I still felt Ihadn’t said enough. The work performed on my mustang was incredible. It was flawless and my whole car looked brand new when I got it back. I feel as if you and your staff go above and beyond to make sure each customer is satisfied. I will certainly be a customer for life!

Dear Barney,
Thank you so much for helping me out yet again. It’s been a really tough year and I really appreciate it. Wish I could give you more but here are a few coffees at least.

Dear Barney,
Thank you for doing such a beautiful job on my car. I really appreciate the price you were able to get me as well. It is hard to afford these things as a college student and I really appreciate it.

Dear Barney,
Thank you for the professional and speedy work you have done on my car. And for your kindness! Appreciate it!
131 Oak Street, Westerly RI


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